ONPOINT NEWSLETTER

Word of mouth is an extremely effective form of marketing and online reviews super-charge their already powerful effect. Research shows that reviews have a very important role to play in customers’ purchasing decisions.

We’ve made a list of six key elements that go a long way to building valuable client-contractor relationships.

How can your small business compete with the big multinationals? Here’s how to maximise your boutique appeal to retain existing customers and draw in new ones.