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Offline Marketing Strategies For Small Businesses & Tradespeople

Offline Marketing Strategies For Small Businesses & Tradespeople

Gone are the days of running a business with pen and paper.

Breakthroughs in the digital space offer more options and a better user experience. But even if you’re ahead of the curve, your audience may not be. You need to get in front of potential customers wherever they operate. Even in the age of digital marketing, you can’t discount offline marketing strategies.

1. Referrals incentivise word of mouth

Incentivise your customers to provide word of mouth referrals by offering gifts or discounts to your loyal customers. Even a slight discount on a big job may seem like a lot for a small business owner, but the ongoing effects can provide more revenue in the long run.

A reputation for good work will certainly win you referrals, but imagine the impact of actively incentivising customers to spread the word. If they’re getting something out of it, then you’re already giving them a story to tell.

2. Branded clothing, vehicles & merchandise

The most important part of successfully marketing a business is building an easily recognisable brand. Besides the customer rapport you spend years building, a good logo will make you stand out in front of other competitors and quippy slogans are easily remembered by those who see them. Using brand colours for your business has even been shown to improve recognition by up to 80%.

Spend time thinking about the colours, images and words you use when marketing your business. Document the decisions you make about your brand so that you can refer to it and remain consistent. Your brand guide will come in handy if you decide to hire some help with marketing. Once you’ve settled on your brand image, put it on everything: clothing, vehicles, equipment, merchandise, websites, advertisements…the list goes on.

3. Business cards aren’t dead

Business cards are a neglected part of marketing in today’s digital marketing age. But a well-designed business card can still go a long way. People need someone to reach out to when they have an emergency like a burst pipe or loss of electricity. Business cards can often be close at hand and beat out the overwhelming amount of options online.

4. Print advertising through brochures and flyers

Other print advertising like brochures and flyers may seem outdated too, but they work in a similar way to business cards. It’s the touch, being able to hold something in your hands, and the quality of the printed medium that takes you one step closer to clients. It’s got that ‘local’ feel, doesn’t it?

It’s estimated that an average person sees some 6,000 to 10,000 ads a day. The same probably goes for you, but ask yourself, how many printed ads do you see daily? How many brochures and pamphlets do you get daily? It’s the rarity of this medium that can give it a special value.

5. Trade shows are networking hubs

Don’t underestimate the power of trade shows and the value of face to face interactions. These events are the perfect way to get exposure and to see what else is going on in the market. Regardless of whether you are a sole trader or run a bigger business, make sure to understand where the market is going.

More and more work is being automated, freeing up valuable time and resources that you can use to address other areas in your business. Trade shows are like a big brainstorming session of what other work you could be doing. The acquaintances and business deals you make will have long-term benefits on your business. An online ad is a great marketing tool, but letting prospective partners and clients meet you face to face is even better.

6. Local events build community awareness

Local events are often an untapped source of next-to-free marketing potential. Make sure to understand your local residents and what events they like to take part in. Then it’s just a matter of contacting the organisers to see how you can help. Offer some kind of value and look for a way to spread the word about your business at the same time.

It may cost you very little to provide what you’ve promised, but the exposure in front of potential clients and the positivity they will be connecting to your brand are priceless. Establish a presence and become a part of the local community. You’ll quickly become everyone’s first call when work needs doing.

7. Consider your colleagues

Regardless of your trade, you should be aware that brand building applies internally as well. Your staff will be getting an inside look at your business and you want them to be happy with what they see as well. Modern technology and apps will help you track the progress of jobs, better manage your team, and communicate more effectively.

 

The following content was originally published by Tradify. We have updated some of this article for our readers.

Your Action Plan for Market Readiness

Your Action Plan for Market Readiness

If you plan to sell your business, give yourself a reasonable timeframe to bring your business into full market readiness.

Set targets to improve performance and minimise risk.

    • Financial: go beyond asking do the numbers add up. Where do revenues, costs and profit need to be to present the best buyer opportunity?
    • Strategic: potential buyers look for a compelling business model, sound management systems, streamlined processes.
    • Human: be upfront with your team. Work through potential HR issues before taking the business to market.
    • Assets: ensure all equipment is well-maintained, premises are clean and well-organised, and all assets are in good order. Potential buyers will be turned off by the need for any urgent major upgrade.
    • Risk: assess the risks to your business and work to minimise them. Does the business depend on a single key client or supplier? Can you attract other clients or alternative suppliers? Or can you secure that key client or supplier with suitable contracts? Ensure your systems comply fully with all legislative requirements (such as health and safety) and all staff are fully trained on all systems.
    • Legal: settle any court cases or disputes looming over the business before you go to market. Look at the ownership of all the business’ assets – do you or the business have complete (and documented) ownership over them all? Does the business have any intellectual property assets which give the business competitive edge? If so, make sure they’re trademarked and patented.

Call us to help you with the detail.

    • Pay your bills on time – paying your bills and debts punctually demonstrates that you’re reliable and improves your creditworthiness in the eyes of lenders and creditors.
    • Don’t use all your credit – keeping your credit utilisation low (ideally 30% or below) showcases that you’re responsible with your business finances.
    • Don’t use multiple credits lines – taking out multiple credit cards and loans can be a red flag for credit agencies and lenders and could underline your credit score
    • Monitor and correct errors – if you spot any inaccuracies (like incorrect industry SIC or ANZSIC codes), rectify these as quickly as possible to improve your overall credit score.
    • Maintain long-standing credit relationships – having a longer credit history often demonstrates stability and can help to boost your overall business credit score.

How can our firm help you with your business credit score?

Being proactive about improving your business credit score has multiple benefits. Lenders will be more willing to fund your growth, potential suppliers will be more willing to offer trade credit and your bank will be able to see your financial stability and offer better overdrafts etc.

As your adviser, we’ll be happy to review your current credit report and help you find straightforward ways to enhance your existing business credit score.

 

The following content was originally published by BOMA. We have updated some of this article for our readers.

Our Guide to Business Credit Scores

Our Guide to Business Credit Scores

Do you know what your business credit score is, and how it can impact your finances?

Your business credit score is a numerical representation of the company’s creditworthiness. In other words, how financially reliable the big credit agencies believe your company to be.

In essence your credit score is a measure of your risk to lenders. It’s calculated based on your company’s credit history, payment patterns, outstanding debts and other financial data. A higher business credit score indicates lower credit risk, making it more likely for the company to secure favourable financing terms, loans and partnerships.

How does a business credit score affect your business?

Lenders, suppliers and potential business partners use your credit score to assess your company’s financial stability. The higher your credit score, the more likely it is that you’ll be able to meet your financial obligations, honour your credit and repay any loans.

So, having a good credit score isn’t just an arbitrary financial metric – it actually helps you borrow money, fund your growth and find the best customers and suppliers.

To improve your business credit score:

    • Pay your bills on time – paying your bills and debts punctually demonstrates that you’re reliable and improves your creditworthiness in the eyes of lenders and creditors.
    • Don’t use all your credit – keeping your credit utilisation low (ideally 30% or below) showcases that you’re responsible with your business finances.
    • Don’t use multiple credits lines – taking out multiple credit cards and loans can be a red flag for credit agencies and lenders and could underline your credit score
    • Monitor and correct errors – if you spot any inaccuracies (like incorrect industry SIC or ANZSIC codes), rectify these as quickly as possible to improve your overall credit score.
    • Maintain long-standing credit relationships – having a longer credit history often demonstrates stability and can help to boost your overall business credit score.

How can our firm help you with your business credit score?

Being proactive about improving your business credit score has multiple benefits. Lenders will be more willing to fund your growth, potential suppliers will be more willing to offer trade credit and your bank will be able to see your financial stability and offer better overdrafts etc.

As your adviser, we’ll be happy to review your current credit report and help you find straightforward ways to enhance your existing business credit score.

 

The following content was originally published by BOMA. We have updated some of this article for our readers.

Taking Care of Data Regulation and Ticking the Right Compliance Boxes

Taking Care of Data Regulation and Ticking the Right Compliance Boxes

Your business faces an increasingly complex regulatory landscape when it comes to data privacy, consumer protection and industry-specific compliance requirements.

Keeping on top of these compliance requirements is a complex task. Failing to meet your requirements can have serious implications, with non-compliance (whether intentional or accidental) resulting in legal repercussions and possible reputational damage for the company.Keeping on top of these compliance requirements is a complex task. Failing to meet your requirements can have serious implications, with non-compliance (whether intentional or accidental) resulting in legal repercussions and possible reputational damage for the company. 

Taking excellent care of your customer data

We live in a digital world, where your organisation collects huge amounts of data from your customers. This includes contact details, financial information, credit card details and detailed breakdowns of their spending habits and buying preferences.

In an effort to protect this data and preserve customer privacy, there are various data regulations that you must comply with.

A sample of these global data privacy laws include:

Depending on your organisation’s home territory, and where you trade, there may well be international, national and local data regulations to comply with. That’s a lot to get your head around, especially if you’re new to business and not familiar with the legal framework.

So, what can you do to make your compliance journey simpler and as effective as possible?

Here are five simple steps to enhance your compliance:

1.    Work closely with legal advisers

Compliance can get complicated if you’re not a legal expert. It’s sensible to seek advice from legal professionals, so you understand the specific compliance obligations for your industry and region.

2.    Run regular compliance audits

It’s important to conduct regular risk assessments of your in-house data compliance. This helps your organisation comply with all the relevant regulations and industry standards and stay updated with changes to compliance law.

3.    Protect your customer data

Your customers expect you to take good care of their data, both personal and financial. Secure your customer and business data through end-to-end encryption and use of the best data privacy practices.

4.    Deliver regular training and keep your employees up to speed

Your team needs to know the latest rules around compliance and what’s required of them. This means running frequent compliance training, so there’s a culture of compliance awareness.

5.    Use the latest data storage solutions

With so much customer data being generated, it’s important to use up-to-date documentation management and data storage software. This keeps the records and data you need safe, organised and easy to access.

Getting a grip on data compliance is a team effort. It’s important to work with legal, IT and data security professionals to ensure your organisation is ticking all the correct compliance boxes.

As your business adviser, we can connect you with experts in all the relevant compliance areas, so you get the advice, support and training you need as an organisation.

 

The following content was originally published by BOMA. We have updated some of this article for our readers.

How to Get Original With Your Marketing (without breaking the bank)

How to Get Original With Your Marketing (without breaking the bank)

The success of your business depends greatly on the success of your marketing.

Getting your key messages, product features and brand identity out into your industry market helps to drive engagement and sales – but we don’t all have millions to invest in this marketing.

So, how do you come up with innovative marketing on a shoestring budget?

Do you need big bucks to deliver great marketing?

Big marketing budgets are usually the sole preserve of large corporations with deep pockets and large bank reserves. But it’s more than likely that your business doesn’t have huge budgets to spend on marketing. And this is why it’s more important to have good ideas than big budgets.

 

5 ways to be original with your marketing

1.    Be 100% clear on your marketing goals

To create innovative and original marketing without a big budget, it’s important to be 100% clear what you want your marketing campaign to achieve. What are your goals? Do you want to increase brand awareness, generate leads or drive sales? Once you know your goals, make sure these objectives are specific, measurable, achievable and time-bound, to get the very best results.

2.    Do something different to your competitors

Knowing what your competitors are doing helps you pivot and come up with something measurably different. Pay attention to their social media, website, blog posts and above-the-line marketing. They may be helping educate your audience, can you do something that takes advantage of this but sets you apart?

3.    Be innovative in your thinking

The best marketing campaigns are original and innovative. They stand out from the crowd and capture people’s attention by following a new path, or trying a new idea. Don’t be afraid to experiment and use your best creative minds to come up with a campaign idea or content marketing that really makes your brand stand out from the bland and vanilla marketing concepts in your sector.

4.    Use social media to amplify your reach

Social media is a great way to boost the reach of your marketing campaign, but without spending a fortune. Share your content, engage with your followers and interact with the most popular trends and memes in your sector. If you want people to start talking about your brand, social media platforms like Facebook, Instagram, LinkedIn, TikTok, Twitter (now X) or Threads can all be good places to get a conversation going. You never know, you might go viral!

5.    Focus on good ideas that don’t break the bank

Just because you have a small budget doesn’t mean that you can’t create effective marketing campaigns. There are tonnes of low-cost and no-cost marketing tactics that you can use to promote your business. Original content marketing, smart use of social media, networking with other businesses, referral programmes and highly targeted digital marketing campaigns are all tools to include in your cost-effective marketing toolbox.

Talk to us about reviewing your marketing strategy and budget

Producing effective marketing on a smaller budget shouldn’t hold back your creativity. In fact, sometimes the budgetary limitations can actually drive you to come up with cost-effective ideas that are just as effective as those from a million dollar marketing budget.

Get in touch to talk through your marketing budget.

 

The following content was originally published by BOMA. We have updated some of this article for our readers.

10 Ways to Improve Business Performance

10 Ways to Improve Business Performance

It is important to make sure that you continue to drive through each business quarter to grow.

Here are ten ways to make sure that you continue to drive through each business quarter with purpose, vision and the courage to super-charge your business.

1.    Eliminate distractions

Time is the scarcest resource and biggest killer for most businesses. When we get busy we can also get distracted and focus too much time and energy on the wrong things. Be brave – slash standard meeting times, reduce unnecessary admin and delegate roles and responsibilities.

2.    Say goodbye to bad customers

If possible in your business, get rid of ten time-wasters, bad payers, or customers who cause you pain. You will feel instant relief and spend your time better elsewhere.

3.    Invest more

Having freed up time and headspace from deploying points one and two above, make sure you ring-fence time, key people, and money for some of the initiatives below. Redeploy with passion!

4.    Get a plan

You don’t go on a journey without a map or any idea of where you’re headed – so why fly blind with your business? Have a planning process, create a kick-arse plan – and execute. We can help you get started.

5.    Surround yourself with positivity

Make sure the people in your business understand and share your vision. Bring them onboard, listen to them and give them ownership. Don’t let people who don’t get it, or don’t care, be a millstone around your neck. If they’re not right, do them a favour and free up their futures.

6.    Use technology

Technology can help you decrease admin, improve comms, improve reporting and accountability. Whether it’s for team communication or cloud accounting, slash paper and automate where possible.

7.    Keep on top of the numbers

Do you have enough information to monitor business cashflow and see emerging trends? We can help you identify the metrics to track on a regular basis, in order to run your business efficiently.

8.    Be different

Break the mould and position yourself to attract ambitious, growing and engaged clients, and employees.

9.    Deploy marketing

Create a simple marketing plan to increase reach and penetration. Set aside a budget to treat this seriously. Start by making sure you really understand your customers. Existing customers are prospects too, keeping them happy is your first step. The more you know about them, the easier it will be to attract more of the same.

10.   Take a break

Don’t underestimate the time you have away from your business. It can allow you to come back refreshed with new enthusiasm and inspiration for the way forward.

 

The following content was originally published by BOMA. We have updated some of this article for our readers.